Jeff Bezos is the founder of Amazon.com and Blue Origin.
In addition to creating pioneering products and business models, Jeff Bezos and Amazon have pioneered many techniques around management and leadership that have allowed Amazon to scale and continue to innovate.
“If everything you do needs to work on a three-year time horizon, then you’re competing against a lot of people. But if you’re willing to invest on a seven-year time horizon, you’re now competing against a fraction of those people, because very few companies are willing to do that.”
“I don’t think that you can invent on behalf of customers unless you’re willing to think long-term, because a lot of invention doesn’t work. If you’re going to invent, it means you’re going to experiment, and if you’re going to experiment, you’re going to fail, and if you’re going to fail, you have to think long term.”
“The most important single thing is to focus obsessively on the customer. Our goal is to be earth’s most customer-centric company.”
“During our hiring meetings, we ask people to consider three questions before making a decision…Will you admire this person?…Will this person raise the average level of effectiveness of the group they’re entering?….Along what dimension might this person be a superstar?”
“I frequently hear the question ’What’s going to change in the next 10 years?’ That is a very interesting question; it’s a very common one. I almost never get the question ‘What’s not going to change in the next 10 years?”
“I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.”